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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

New phone still not arrived and no updates

Hello, i order a samsung s21 in white 128gb the lady on the phone told me dispatch for that model colour ect would be dispached in 7 days (that's why i had chosen it all other models were 21days) and i had an order confirmation to say this. However a...

De1708 by Explorer
  • 396 Views
  • 4 replies
  • 0 Helpful

Add ons

Hi, I'm on a monthly plan and now need to call Germany on a regular basis. For that I want to set up one of those Add ons/ regular payments.One option is this:"International Pass £2Monthly£1.67Discounted calling pass for up to 63 countries, for £2 pe...

AndreasG by Explorer
  • 502 Views
  • 3 replies
  • 3 Helpful

Resolved! Reseller Scancom, selling EE prepay contracts, is it legit?

Hello there, not sure if it's allowed but I am an existing EE pay as you go data customer I use a 4g router for internet when away, I have just seen an advert on Facebook for an EE pre pay SIM for a one off £40 payment and is advertised as 60gb off E...

Data on new phone

Hi I've upgraded my phone, new sim is in, I have activated the new sim, but still it isn't connecting to any data! Can someone help please?

Jen89 by Contributor
  • 327 Views
  • 1 replies
  • 0 Helpful

Confused

Since I got new phone.been told to pay 70 pound upfront one off pay.but I v been charged again 70 pound as extra charge in my bill.showing equipment cost 149.99 pound.dont understand why been charged for 70 initially and after paid such one off payme...

Mohibur99 by Investigator
  • 356 Views
  • 7 replies
  • 1 Helpful

Resolved! Keeping my number

I have received my new ee sim, registered a account and now trying to transfer my number.. I go to this https://myaccount.ee.co.uk/app/keeping-your-numberenter my pac code, then it askes for ee number and number to transfer it auto fills the correct ...

Samsung galaxy s21

I order a phone two days ago and I don’t have any information about the delivery I don’t know how long I should wait ?. I know they should common with one day delivery that’s all I know

AdiYo by Visitor
  • 329 Views
  • 1 replies
  • 0 Helpful

Phone insurance

I have just done a trade in for iPhone 13 and wondering if my current insurance transfer to new phone as I wasn’t offered or giving any information on this, any info would be greatly appreciated  thanks DD

DD80 by Established Contributor
  • 434 Views
  • 3 replies
  • 0 Helpful