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Add ons

AndreasG
Explorer

‎21-09-2021 01:45 PM

Hi, I'm on a monthly plan and now need to call Germany on a regular basis. For that I want to set up one of those Add ons/ regular payments.

One option is this:
"International Pass £2
Monthly
£1.67

Discounted calling pass for up to 63 countries, for £2 per month. Enjoy international rates to countries such as the US, Ireland and Poland. Excludes certain countries"

 

Is there anywhere where I could find details - I would just like to see it in writing before adding to my EE.

How much per minute, how many minutes, is Germany included? That kind of thing...

Many thanks, Andreas 

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎21-09-2021 02:08 PM

@AndreasG  You want THIS add on. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎21-09-2021 03:37 PM

Where do you see that? As far as I know there is no £2 pm International add-on. There are:

  1. International Add-on @ £10.44 pm: Text 500INTL1 to 150 for 500 mins to 50 countries.
  2. International Extra Add-on @ £20.90 pm: Text 250INTL2 to 150 for 250 mins to 100 countries.
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AndreasG
Explorer
In response to XRaySpeX

‎23-09-2021 10:41 AM

Hello, thank you for taking the time. 
On my laptop I go to my EE account (could it be that this is different on an account access from a mobile?).

Under Add-ons & Benefits/scroll down to Calling Abroad from the UK: second one from the top is the International Pass £2, but when I click ‘Learn More’ it doesn’t tell me what that exactly is.