Keeping my number

[Profile closed]

I have received my new ee sim, registered a account and now trying to transfer my number..

I go to this https://myaccount.ee.co.uk/app/keeping-your-number

enter my pac code, then it askes for ee number and number to transfer it auto fills the correct ee number but I get this error

"Please make sure you enter the right phone number. It must be a UK phone number and start with 07."

I have checked and double checked but I am unable to continue because of this error.

I have given up on giffgaff due to incompetents and pore network service. but unable to complete this simple task makes me wonder.

how can I transfer my number????

[bristolian]

Hi @Profile closed 

If you're having problems submitting your PAC online, I'd recommend calling EE C/S to do the same.

You can do so on 150 from your mobile, or 0800 0798586 from any other phone.

[Profile closed · Accepted solution]

thanks but no thanks...

tried to phone 150 but cant as it costs 25p. I am not topping up until I transfer number...

phoned the 0800 number closes at 9pm...... incompetent...

Vodaphone no problems, pac code accepted and is under way....

ee you lost a customer. Vodaphone here I come.. now i just need to close this ee account.

[bristolian]

If this is a PAYG SIM there's nothing to close. Just don't use the EE SIM.

[Profile closed]

Yes there is.

I had to join @Ee.co.uk/join to try to transfer number... I also had make this community account to post here........

Both are unnecessary and unneeded! I will get them removed from the system.....

[Christopher_G]

I've sent you a private message to get some information from you, @Profile closed

Could you have a look and get back to me.

Thanks

Chris