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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Upgrade issue

I am having issues with the website and app.  App just tells me there is an error when I log on.  Website confirms I'm eligible for a upgrade when I click the see upgrade links just refresh the current page, I can get to any upgrade options.  Screens...

Screenshot_20210922-213209_Chrome.jpg
Agcallis by Visitor
  • 375 Views
  • 1 replies
  • 0 Helpful

EE Smart Watch 30d Plan

Hi, I added this plan in April (to my phone account) to use with my Apple Watch.  At the time, I was told it would show as a 12m contract but could cancel any time as it’s a rolling monthly plan (clue in the name).  Just messaged to cancel and am bei...

ardevans by Visitor
  • 774 Views
  • 1 replies
  • 1 Helpful

Urgent!!! Oder home router

Hi, I ordered a 4GEE Home Router 2 and paid the upfront fees. The website shows that the home router is usually dispatched within 1 day. However, I will not arrive in London until 25th September. Could EE deliver this home router to me on 25th Septem...

Beibei1 by Visitor
  • 308 Views
  • 1 replies
  • 0 Helpful

Changing my SIM only plan

I noticed that my contract has ended, and EE have increased my monthly bill from £10 to £15.  I wanted to re-negotiate this, but I'm finding it impossible to contact anyone. Calling 150 is pointless, it is never answered. I desperation,  I requested ...

wadesnj by Explorer
  • 589 Views
  • 3 replies
  • 0 Helpful

fold 3 512

anybody know the wait time on fold 3 512g silver already waited 7days just getting false hope from ee 

Resolved! Ending apple watch contract

So I have been paying for my apple watch (for the product itself and the 4g plan on it) since july 2020 and I dont really use it anymore. I want to cancel my contract on it but I don’t know how that works since I havent paid off the watch yet and wou...

Resolved! Using STAC Code

I've already switched from my previous provider  Three and had my ee number since last month. Today I was able to get the STAC code which says this is to leave three without taking my number of which I don't want to do.But the message I then get is t...

walkerx by Skilled Contributor
  • 3320 Views
  • 12 replies
  • 7 Helpful

Spend cap

I have just raised my spend cap, however when I try to purchase something it still says third party bar restrictions in place