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Upgrade issue

Agcallis
Visitor

‎22-09-2021 09:37 PM

I am having issues with the website and app. 

 

App just tells me there is an error when I log on. 

 

Website confirms I'm eligible for a upgrade when I click the see upgrade links just refresh the current page, I can get to any upgrade options.  Screenshot below

 

Screenshot_20210922-213209_Chrome.jpg

 

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎23-09-2021 08:08 AM

Hi @Agcallis

 

Thanks for coming to the community. 

 

Can you text UP to 150 and let me know the reply? 

 

Have you tried a different device to see if your upgrade options show? 

 

Thanks 🙂

 

Leanne. 

0 Helpful