Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15524 Views
  • 51 replies
  • 65 Helpful

What a shower of @#$% EE are

Unfortunately I just fell for the EE nonsense and signed up for a new phone, what a disappointment EE are.I noticed on my first bill there was a deposit deducted, but no explanation given anywhere at all. Whats is it and why? Why are EE hiding this u...

Richiejh by Explorer
  • 364 Views
  • 3 replies
  • 0 Helpful

Upgrade tablet still waiting

Hi, I ordered a Samsung Tab S7 FE 5G on the 16th September, still awaiting any news on when I will be getting it, says on the website usually dispatched within 7 days, it is now the 7th day. Tracking says awaiting confirmation still, o2 has stock and...

MarcD007 by Explorer
  • 332 Views
  • 3 replies
  • 0 Helpful

Activate replacement esim without old esim

Hi, I was in the process or replacing my esim online as I’ve just changed phone. Unfortunately I removed the esim plan from my old phone before I could receive the pin to activate the new esim. Is there any way to activate the new esim now?

Transfering images from an OPPO A53 to an Apple iMac not working

I have just bought an OPPO A53 and I am finding it impossible to transfer image files to any of the following: Apple iMac, Apple MacBook Pro, or Dell Inspiron (Windows 10) lap top.  I prefer to use the iMac where all my photos are stored. When I plug...

gez-jam by Investigator
  • 791 Views
  • 5 replies
  • 0 Helpful

WiFi calling Oppo A54

Hi!I am on a monthly contract with an Oppo A54. I specifically told the EE shop assistant that I needed a phone with WiFi calling capability... I have found the setting and switched WiFi calling on, but I can't get it to work... Help!

Bindz212 by Visitor
  • 606 Views
  • 1 replies
  • 0 Helpful

Haven’t received my phone

Hello i ordered my upgraded phone over the phone on the 23/09/21 and paid £20 for the phone plus £6 for delivery and I still haven’t received my phone and I was told I would definitely receive it next day 24/09/21 and I still haven’t got anything 

Samsung s21 white 256g

Upgraded my phone on 16th got order is on track text this morning but looking online says the phone is usually dispatched in 1 day how much longer will I have to wait any ideas ? 

Discount code

Hi, I’ve just received my IPhone 13 Pro today, Upon ordering I used my emergency service discount for the monthly price however after Looking at the EE app, my bill says full price, Does anybody know if I will be charged full price or discounted pric...

Daleyb1 by Explorer
  • 529 Views
  • 3 replies
  • 1 Helpful

Trying to upgrade but website says no plans available

I’ve recently had a couple of text saying I can get an early upgrade for free but when trying online to upgrade to an iPhone 13 pro max it says there on no plans available for this device. Is the message an error or should I be able to do it? I’ve tr...

greggp82 by Investigator
  • 2078 Views
  • 5 replies
  • 0 Helpful

My EE App

Changed my iPhone 11 Pro to iPhone 13 pro max but on my EE app under home it still say’s 11pro. How do I change this?

Jono1969 by Investigator
  • 340 Views
  • 1 replies
  • 1 Helpful