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24-09-2021 05:24 PM
Upgraded my phone on 16th got order is on track text this morning but looking online says the phone is usually dispatched in 1 day how much longer will I have to wait any ideas ?
24-09-2021 05:39 PM
Hello @Pantspantry.
Thanks for ordering with us.
I have checked our current stock levels and this phone does show as in stock.
I would recommend giving us a call so our customer care team can make sure your order is progressing.
Katie 🙂
24-09-2021 08:14 PM
Thank you @Katie_B unfortunately every time I ring I'm spending 10-15 minutes on hold without speaking to anybody 🙃
25-09-2021 08:15 AM
Hi @Pantspantry
I am sorry you would need to get in touch with our Mobile Care team, they will be happy to help you get this looked into.
Leanne 🙂
