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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2974 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16185 Views
  • 51 replies
  • 65 Helpful

Gifted data disappeared

Hi, this morning at 1230 my daughter gifted me 10gb of data from her allowance , we are both on same pay monthly account. First thing this morning the 10gb was on my account and I could see it there. I relogged in and it was gone she was since regift...

Zb2612 by Visitor
  • 431 Views
  • 1 replies
  • 0 Helpful

Missold contract upgrade anytime

I recently I say recently a few months ago took a iPhone 12 pro max contract out via EE sales live chat. iPhone 12 Pro Max, 128GB  Pacific Blue.  Plan: Smart Plan Upgrade anytime. What happens when I go to upgrade? You can't upgrade to a Samsung s21 ...

THEY SAID TO CALL THEM BUT NO ANSWER

Ive started one contract and I received one email saying to call one number. So I called three times and im 2 hours and half waiting for they answer my call. The problem is I paid upfront already so what else do I need? To be fair, I dont even know I...

delrioz by Investigator
  • 370 Views
  • 1 replies
  • 0 Helpful

Resolved! Spotify

Does spotify come free on monthly plans ?

Gower118 by Investigator
  • 1105 Views
  • 1 replies
  • 1 Helpful

4G EE Data Sim Setup for PAYG MINI WIFI

Hi, I recently bought a PAYG 4GEE Wi-Fi Mini and have sent away for a new sim for it from EE: sim arrived and I am trying to set it up and link it to an EE account I have set up (I use another network for my mobile) but when I try to link the sim to ...

bcoles95 by Visitor
  • 475 Views
  • 2 replies
  • 0 Helpful

New Contract with Unlocked phone

I regularly travel to the USA and require a dial SIM phone. It's a necessity as the second SIM is used for an AT&T US number. I have no issue with the e-sim being locked to EE as I don't want to switch providers. My current iPhone 11 with EE is out o...

New Phone.

Anybody else been tricked into entering a contract by shop a assistant? She told me she would save money on broadband. I entered contract as she'd saved me money. Over the last week I find useful extras have disappeared on broadband and landline. Dec...

belllj2 by Explorer
  • 376 Views
  • 4 replies
  • 0 Helpful

Routing between EE and TP-Link Deco networks

Hi I've installed a TP-Link Deco mesh network, which has 3 units, one of which is hard wired to my EE router. All works great, except the 2 networks don't co-exist happily, or at least not in both directions. The original EE network is on 192.168.1.x...

g2311 by Visitor
  • 1073 Views
  • 2 replies
  • 0 Helpful

Resolved! iPhone 13 pro volume buttons

Hi I’ve recently added a second line to my account and got the iPhone 13 pro for my partner. the volume buttons on the side of the phone are not working, it appears the decrease volume button is stuck into the phone casing. We’ve only had the phone f...

MartD1 by Visitor
  • 1970 Views
  • 1 replies
  • 0 Helpful