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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2866 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16016 Views
  • 51 replies
  • 65 Helpful

Claiming galaxy buds help

So I got my s21 yesterday and went to claim my galaxy buds , I cant find EE in the drop down list , also went it asks for invoice/order number what number is it I actually need?  I'm not 100% sure so If someone could point me in the right direction a...

N1XH by Explorer
  • 614 Views
  • 3 replies
  • 0 Helpful

Resolved! Transfer PAYG Pack

I have £1 a week pack and my phone is broken . If I buy a new sim free phone will my pack continue unchanged ?

Davey4 by Investigator
  • 1115 Views
  • 1 replies
  • 1 Helpful

Weak security on transferring a mobile number

My wife had her mobile number stolen. Someone called EE and with data they had discovered, they managed to pass the security. They then moved my wife’s number to a pay as you go number and changed the address. We spoke to EE and this is their process...

BigGuy1 by Visitor
  • 761 Views
  • 2 replies
  • 0 Helpful

EE SIM in mobile router

Our BT Broadband service is down and we have to wait until Monday for an engineer. So I have put an EE SIM into a mobile router and although I can connect to it wirelessly without any problem for some reason the router itself will not connect to the ...

Losing free boosts yet another topic!

Currently on a £15 PAYG data pack (8gb of data) and looking to move to a £10 (5gb) pack or another £15 PAYG pack (15gb) but I get this message; Your Free Boost progressYou'll lose your stamps, but you'll be able to earn more What does that mean as li...

Fleagle by Established Contributor
  • 556 Views
  • 2 replies
  • 0 Helpful

Renew pack

I have topped up my pay as you go but my pack has not renewed. Could someone help me with this?

Chloe983 by Visitor
  • 365 Views
  • 1 replies
  • 1 Helpful

Returning a Galaxy Z Flip 3

Hey guysCan anyone help please. I did an upgrade online and received my Flip z3 which I immediately knew it was not for me (sorry EE). I have filled in the return form twice now and emailed the day I received the phone. I did not even turn it on or s...