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Renew pack

Chloe983
Visitor

‎02-10-2021 02:14 PM

I have topped up my pay as you go but my pack has not renewed. Could someone help me with this?

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎02-10-2021 02:33 PM

Hi @Chloe983 

 

Have you tried restarting your device?

 

What does it say if you text BA to 150?

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.