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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2880 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16025 Views
  • 51 replies
  • 65 Helpful

Up to £500 Trade In Offer

Just looking at deals on upgrades and have one stating save £500 with trade in. I've selected the phone & plan, accepted the trade in T&Cs and gone to the basket and now it states at checkout £500 will be taken off the upfront price of your new phone...

nikkival by Investigator
  • 717 Views
  • 5 replies
  • 0 Helpful

Trade in deal

Hi iv ordered the iPhone 13 and received my pack to send my old phone back will I get my new phone so I can transfer my data first or do I have to send my old iPhone back first ??? which I don’t want to do and be left phoneless!!!

Trade in delivery

I’m trading in my phone for an upgrade, do I have to send my old phone before my new one is delivered to me?

MCamp by Investigator
  • 348 Views
  • 1 replies
  • 0 Helpful

Upgrade

Im trying to upgrade but its always saying no suitable plans available find something else on every phone im due an upgrade

Where is my order

Hi, I ordered my SIM card on Sunday the 26th of September. I received an email saying it’s on its way 2 days later. I have an ordered tracking reference number but the site doesn’t show where the order is. It’s now been 6 days and still no email, not...

Mkapa by Visitor
  • 705 Views
  • 1 replies
  • 0 Helpful

Cant log into my ee perk account

Hi, im having troubles logging into my EE perk account, it says that its been deactivated as iv didn't register in the allocated time.

jemmalou by Visitor
  • 318 Views
  • 1 replies
  • 0 Helpful

Cant get proof of purchase on account I payed off early

I needed to port my number to a different network. I was told this was fine but I would have to pay off my contract in full. I did this and the customer care team are saying that the account is showing up as cancelled. They can't get me a proof of pu...