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Gifted data disappeared

Zb2612
Visitor

‎02-10-2021 09:49 PM

Hi,

 

this morning at 1230 my daughter gifted me 10gb of data from her allowance , we are both on same pay monthly account. First thing this morning the 10gb was on my account and I could see it there. I relogged in and it was gone she was since regifted more data. The original 10gb says it expired November 1st 2021 which is in the future… Help ..

 

Marcelle

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎03-10-2021 08:16 AM

Hi @Zb2612

 

Thanks for coming to the community. 

 

Does the data show as expired if you visit, add-on.ee.co.uk?

 

Thanks. 

 

Leanne.

0 Helpful