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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2647 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15501 Views
  • 51 replies
  • 65 Helpful

Resolved! Trade-in have asked for a different phone to agreed

Hi,I've paid off my contract and upgraded to the Z Fold3. I could trade-in any phone down to a Galaxy S9 for £500 off. I put in the IMEI of my Mum's phone, a Galaxy S10+, and this was agreed. I have since received an email asking for an S20 Ultra, my...

Resolved! DPD app upgrade

As I upgrade my watch from series 6 to 7 I’ve got question regarding DPD app:is my watch series 7 delivery will be available to tracking when my dpd account is on my main mobile nr (not watch) or will be updated because is same address and person ?

Ghostdog2525 by Established Contributor
  • 1191 Views
  • 1 replies
  • 1 Helpful

UNABLE TO MAKE CALLS TO THE UK

I am currently visiting family in Germany. Although I have an old contract which clearly states I can use my phone abroad I am unable to ring anyone in the UK.  

Replacement esim download

I have an existing phone (in the US) with a physical sim (not EE) and an e sim (EE) - it’s time to replace my phone and so I want to get a replacement e sim for my existing UK number on to my new phone.  In the EE app there seems to be an option to “...

RCharl by Visitor
  • 3457 Views
  • 1 replies
  • 0 Helpful

Free Buds

Hi, I purchased my S21 handset from EE on 20.09.21. It's arrived today and the website Purchase Details - Samsung Super September (samsungpromotions.claims) does not have an option to select EE as the place item has been brought from. Can I Claim? - ...

Samsung ear buds

Order Samsung s21 2 weeks ago arrived to day tried 2 claim the ear buds message on Samsung claim site the offer had closed the agent from EE assured me that I could still claim  not happy

taz316 by Investigator
  • 311 Views
  • 1 replies
  • 0 Helpful

Resolved! S21 Free earbuds and Samsung Galaxy SmartTag

Hi upon pre ordering an S21 I was told by the EE rep when the phone arrives I can claim free earbuds and a tag. The phone arrived today but does anybody know where to find this offer? Thanks

muso31 by Explorer
  • 14322 Views
  • 11 replies
  • 6 Helpful