Can I transfer my phone number from contract to PAYG SIM?

Bear981
Visitor

My contract finishes today and I’d like to go to a PAYG SIM . How do I do this and keep my current phone number?

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Hi @Bear981 

 

You don't have a fixed-term contract that ends on a particular date, you have a rolling contract that has now finished its minimum term. You need to explicitly give 30days notice to either disconnect or move to PAYG, this can be done by calling 150 from your EE phone and speaking to an agent.

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3 REPLIES 3
bristolian
EE Community Star
EE Community Star

Hi @Bear981 

 

You don't have a fixed-term contract that ends on a particular date, you have a rolling contract that has now finished its minimum term. You need to explicitly give 30days notice to either disconnect or move to PAYG, this can be done by calling 150 from your EE phone and speaking to an agent.

CANNONfodder007
Visitor
 

Hi @CANNONfodder007,

 

Welcome to the EE Community. 🙂

 

How can we help today?

 

James