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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Contract to PAYG

My ex contract ended (under my name) he has stayed with EE and sorted out a PAYG but all of his contacts are coming through as private number's hes been told its something I have to sort out as it's still registered to me or something? Anyone know wh...

MH045663 by Explorer
  • 310 Views
  • 1 replies
  • 0 Helpful

BT takeover of EE

I was asked at an EE store to transfer to BT. If I do will there be any EE early closure charges

egnos1 by Explorer
  • 320 Views
  • 1 replies
  • 0 Helpful

Order

Hi, ordered iPhone 13 pro max on the 1st Oct and still waiting for delivery details. Is there a problem with availability? And will this effect my trade In contract? 

Account showing 2 numbers

Just ordered yesterday a new phone from EE haven't received it yet but I went to have a look at my account current usage and I have 2 numbers. The confusion is I ordered a phone from affordable mobile to change numbers from ee as the contract was che...

Charged Twice for downpayment

I would like to know why I was charged twice for the downpayment for my plan. I already paid £50 as downpayment  when I ordered the mobile phone that I have chosen. However, yesterday I was charged again another £50 in addition to the monthly payment...

Blanca05 by Visitor
  • 301 Views
  • 1 replies
  • 0 Helpful

New iphone 13 / trade in

I've ordered the new iPhone 13 to come on a new upgraded contract.  I've also done a trade in of my old phone, I ordered my new phone over 6 days ago and received my trade in pack on Wednesday.  it says I need to return my old phone within 14 days of...

Change my plan

Posted in the open: @Buskandar wrote: Hi i am trying to contact ee from abroad but i am unable i donot know why   i want to change my plan as my contract finish one month ago my current is my old plan as in contract but the data shown is not like be...

XRaySpeX by EE Community Star
  • 290 Views
  • 1 replies
  • 0 Helpful

4G Router Address Conflict

Hi all, I'm setting up my new 4GEE mini and when I enter the URL: http://192.168.1.1 into my browser, it takes me to my neighbour's TalkTalk WiFi router login screen. Is this because they both have the same address and there's a greater signal from t...

4GEETont by Explorer
  • 399 Views
  • 4 replies
  • 1 Helpful

PAYG data add-ons data not given

Hi, I've bought 3 data add-ons to my PAYG account recently, and in every case I was not given the data I paid for, and had to go through a lengthy support process to get my data. In detail, these were:1. A 3gb data addon purchased, but only 1gb was g...

cjhee by Investigator
  • 651 Views
  • 5 replies
  • 1 Helpful

Transfer data plan to new Series 7 Apple Watch

I'm going to be upgrading to a Series 7 watch today so I'm wondering, after a few years supporting the Apple Watch, if there is now an official procedure for transferring the data plan. I've been through this process a few times before and it has alw...

Umiamz by Skilled Contributor
  • 7208 Views
  • 8 replies
  • 3 Helpful