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Account showing 2 numbers

Keiranfarmer
Visitor

Just ordered yesterday a new phone from EE haven't received it yet but I went to have a look at my account current usage and I have 2 numbers.

 

The confusion is I ordered a phone from affordable mobile to change numbers from ee as the contract was cheaper to a new number staying with ee but I had a better deal from ee to keep my old number so I cancelled the order from affordable mobile can you get rid of the new number as I don't want to be charged l twice by ee

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Keiranfarmer  You need to speak to customer service about this as this is a public forum that doesn’t have access to your account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.