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15-10-2021 01:15 PM
I've ordered the new iPhone 13 to come on a new upgraded contract. I've also done a trade in of my old phone, I ordered my new phone over 6 days ago and received my trade in pack on Wednesday. it says I need to return my old phone within 14 days of receiving the pack or I shall not receive my discount on my new phone. How ever after six days I've had no word of receiving my new phone. I was not informed there is a delay in new iPhone and I'm worried that if I don't return my old phone before my new one comes my discount will not be given.
15-10-2021 01:19 PM
@katsnookes Just call customers about this. You’ll get an extension on the return as they know there issues with demand and supply.
15-10-2021 01:20 PM
Thank you so much