Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Order tracking

Hi, I have ordered a Samsung z fold 3 on 7/10 and was told it would be dispatched within 7 days.  My tracking status is still set to order confirmed, but I have received messages today saying my order is on track and I must return my trade in phone b...

Jaclyn by Explorer
  • 376 Views
  • 3 replies
  • 0 Helpful

Apple Watch 7 experience

So I picked up my Apple Watch seven from the Apple Store today. Set it up with no issues and I had the usual impeccable service from EE. Ever since the series 3 I’ve had a data plan on my watches and gone from a 3 to the 4 to the 5 to two 6’s and the...

bazooka-joe by Established Contributor
  • 557 Views
  • 1 replies
  • 0 Helpful

Turning VM off

I have tried texting VM OFF to 150 and, like others receive response to the effect that your request has not need actioned. I have looked on line via web site and App for “ chat” to request an agent to turn it off but it’s not there . Can I assume my...

ted9709 by Investigator
  • 644 Views
  • 13 replies
  • 1 Helpful

My 200GB

Just want to see if there is an answer or solution to this thanks.At the moment i have 200GB usage with my wifi EE router.I like watching films at times on netflix,but there are a few 4K films now.I have watched a couple of them,but find the 4K reall...

jockwav1 by Established Contributor
  • 881 Views
  • 11 replies
  • 1 Helpful

Adding another phone to My EE account

Hello, I currently have an My EE account with 1 phone on the account.  I would like to add another phone to my account.  I have tried to do it on the website by selecting the "accounts settings" menu then selecting "manage numbers".  I then selected ...

student discount

Hi, I've got my student discount code but it won't allow me to put it onto the contract I'm trying to take out. There was 2 lines on the account but now I've removed one and I still can't redeem any of the codes. I wanted to live chat someone but I h...

My SIM card isn't working

I have had the same SIM card since I had it last year. Today my SIM card suddenly isn't working.  I have turned my phone on and off multiple times and it still isn't working.  Is there anything you can do to help this?  Phoebe