Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2654 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15565 Views
  • 51 replies
  • 65 Helpful

Online multiplayer gaming - IPV6 support on EE SIM cards

Hi Since moving my broadband service from a landline service to EE 4G we are not able to play some multi-player online gaming. I believe the problem is caused by double NAT and could be resolved if EE used IPV6. I have a 4GEE Home Router 2 with WiFi ...

Shev100 by Visitor
  • 791 Views
  • 4 replies
  • 0 Helpful

Who and how do I contact re moving my fibre optic modem.

Hello, I've recently had EE and BT Openreach install the fibre optic modem for my EE Broadband. I wasn't happy with the position of the cables however I was in the middle of renovating so was planing to move the modem anyway. However, this is not lik...

Viede by Visitor
  • 1213 Views
  • 2 replies
  • 0 Helpful

iPhone 13 trade in

On the 19th October 21 I placed an order for an iPhone 13 with trade in an iPhone 7.I received by email the order confirmation and the trade in options:£100 for iPhone 7/7 plus£200 for iPhone 8/8plus£300 for iPhone X In the order confirmation from EE...

CI15 by Visitor
  • 405 Views
  • 2 replies
  • 0 Helpful

Flight mode not turning off

Hey,  Flight mode on my Samsung S10 Lite appears to be stuck.  In the settings, it shows that this is turned off however on the top drop down, it's showing as on in a faded blue.  I've looked up some solutions online however none of these have worked...

Debs20 by Visitor
  • 1206 Views
  • 2 replies
  • 0 Helpful

Set up mobile data, Apple Watch Series 7

I recently joined EE with my iPhone 13 Pro Max and watch series 7 bought from apple. I purchased a pay monthly SIM only deal. This has been set up as esim, phone works fine but when I go into the Apple Watch app and try to set up a data plan I get th...

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ljm685 by Explorer
  • 790 Views
  • 2 replies
  • 0 Helpful

Can not buy additional line

Hi there  I was browsing earlier today the EE shop, trying to find a suitable sim only monthly plan for my wife and buy it as an additional line at my account. I saw the plans and came up with a suitable solution when I noticed that there was a small...

nasose by Investigator
  • 1398 Views
  • 3 replies
  • 0 Helpful

Ee perk deactivated

Hi I have had my ee perk account deactivated and I have tried and tried with ee to get this sort and nothing happens   can anyone lend some advice? many thank

Porting number

Hi I started a porting forum to transfer my number on Monday morning it’s now Thursday and my number hasn’t ported over yet the number is constantly dead  Is anyone else having this problem? please can someone help me with this issue Thanks