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Flight mode not turning off

Debs20
Visitor

Hey, 

 

Flight mode on my Samsung S10 Lite appears to be stuck.  In the settings, it shows that this is turned off however on the top drop down, it's showing as on in a faded blue. 

 

I've looked up some solutions online however none of these have worked. Could you please advise how to turn this off?

 

Many thanks

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Debs20  Have you tried just turning the device off/on again ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EssexBoyEE
Ace Contributor
Ace Contributor

Try Fully Charging the Phone, ReBoot Phone then go into actual Settings to to see if you can switch off Fight Mode rather than using the Pull Down Shortcut to Flight Mode Settings.

 

Also after Full Charge, remove any Sim Cards, Reboot then as above again.

 

Did have a recent OTA Update ?