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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2798 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15891 Views
  • 51 replies
  • 65 Helpful

Order Status - Awaiting Confirmation

I ordered the Apple Watch 7 on the 16th October and got an email saying to keep an eye out for texts but I’ve had nothing. When I track my order it says Awaiting Confirmation and also Your In-Stock-Order is confirmed Do I need to have done anything e...

Iphone trade in offer

Ive took the trade in deal when upgrading my phone to the iphone 13 pro which im due to receive between the 5th-9th november, but the deadline for sending back my current phone is the 28th october. ive had a message saying if its not returned by then...

Gely-66 by Visitor
  • 306 Views
  • 1 replies
  • 1 Helpful

My order

Hi I’ve been waiting from 5th October for my iPhone 13 pro max still says waiting for confirmation of order.      20 days still no phone if EE don’t have them in stock why pay Kevin bacon all that money for advertising them , it seems like EE are get...

Unable to order

Ordered Iphone Pro Sierra Blue 125gb, yesterday. I Filled out the form, entered bank details and after paying the upfront cost the website led me straight back to the main home page. No confirmation, No receipt, No order number. I haven't even receiv...

cfost by Explorer
  • 372 Views
  • 3 replies
  • 0 Helpful

Resolved! Phone number given to someone else

I had received calls off a random number a few times to get a reply that the man on the other end was given a new ee SIM card with my number. When I called ee I was told it would be fine that no two same numbers can be activated and it must’ve been a...

lwil14 by Visitor
  • 2155 Views
  • 1 replies
  • 0 Helpful

Data

Anyone having trouble with the new updated app?....i can't login or gift data.....the old app worked fine 郎郎

iPhone 13 pro max delivery

So I orderd my pro max on 30th sept and then there was a problem so had to re order on the 5th of oct   and I’ve been tracking my iPhone delivery , and yesterday it said delivery between 22nd and 26th of this month so I’ve been on again today and it’...

New Tablet Can't Setup

Hi I just got a Samsung s6Lite delivered. It's on a 24month contract. I charged it up as soon as it got here, and was trying to set it up. It says my device is not secure which is an issue i'll have to deal with later. My main issue is that it wants ...

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Refund after change my pack pay as you go immediately

Hello  I was paying a pay as you go pack for £ 25 every month (every 20th of the month) with my CreditCard.My £ 25 pack was effective every 21st of the month.Today (23/10/21) I wanted to change my credit card information for a new credit card, and I ...

Akhaddou by Visitor
  • 539 Views
  • 1 replies
  • 2 Helpful

SIM not supported

I was using an iPhone XS that was unlocked and bought outright on an EE SIM card for 2 years. I upgraded from SIM only to an iPhone 13 and ordered an additional SIM. I transferred to the iPhone 13 and then reset my XS. But now, whatever SIM card I pu...

Lees53 by Explorer
  • 1317 Views
  • 3 replies
  • 0 Helpful