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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2647 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15501 Views
  • 51 replies
  • 65 Helpful

Issue changing pack

hii cancelled my £15 pack to upgrade to £20 and option to add pack are no longer available on my profile, can anyone help

Returning phone for exchange - Label

Received new phone and realised i'd chosen the wrong memory size, been waiting for 4/5 days now and not received promised email with label to return it or the bag they sent in post and going to be away for 3 weeks in US.  Is there any other way of re...

Mark-74 by Investigator
  • 376 Views
  • 3 replies
  • 0 Helpful

Samsung Galaxy Watch 3 - extra charge

Hello you lovely EE people! I am new to the smart watch and need some advice.  First of all, I have it on contract so it has own data, but it hasn't used any data yet according to my account? How is that? Secondly, it has a different mobile number? I...

Mobile data abroad intermittent

I have been abroad in Cyprus for nearly a month and up till a few days ago had no issues with my data. However areas such as my room and outdoors, where I would get strong 4g signal now receive next to nothing. This seemed to have been fixed when my ...

MikeSMc by Visitor
  • 382 Views
  • 1 replies
  • 1 Helpful

Voicemails

Is there any possible way to get an answer machine recording from a cancelled number. The person has recently passed away and I would like to hear their voice again. Thankyou 

using old phone number

signed up to EE to a SIM-only plan, and provided a PAC code from my previous network .do i have to use the new number for 24 hours before i get my old number ported over or just wait for 24 hours after receiving new sim before inserting in phone and ...

JRam by Visitor
  • 466 Views
  • 1 replies
  • 2 Helpful

Switch OLED Not Received

I ordered a switch OLED on add to plan over a week ago and i received my order confirmation and paid my upfront but when i try and track the order it says there was an error?

Wrong data showing after purchase

So I paid £6 for 3GB add on data today and was only given 1GB. My phone clearly shows £6 paid and 3GB add on purchased. Where are the other 2GB?

Ana111 by Explorer
  • 410 Views
  • 3 replies
  • 0 Helpful