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Mobile data abroad intermittent

MikeSMc
Visitor

‎11-11-2021 04:02 PM

I have been abroad in Cyprus for nearly a month and up till a few days ago had no issues with my data. However areas such as my room and outdoors, where I would get strong 4g signal now receive next to nothing. This seemed to have been fixed when my phone (Samsung s20+) updated, but it has since returned to being very poor. My work colleagues who are also on EE have had no issues. I have unlimited data and my settings are all fine. What is likely to be the issue? 

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎11-11-2021 04:27 PM

Hello @MikeSMc. 

 

Thanks for coming to the community. 

 

Are you in the North or the South of Cyprus?

 

What network are you currently connected too?

 

Speak soon, 

 

Katie.