Community Activity

Missing Order

Order No. xko********* This is for an Apple Watch, DHL tried to delivery on Sunday but needed a Pin number which had been sent to the number on my old Apple Watch. Obviously I don't receive messages on my Apple Watch from that number as it is tethere...

10£ pack pay As you go

Hello. I’ve just bought 10£  pack. I also requested for number transfer which is still under processing but I noticed I can’t make a call and text. Could you help me with this? I don’t know if this has something to do with the number transfer.Many th...

jmauhay by Investigator
  • 45 Views
  • 10 replies
  • 0 Helpful

Text Messaging

I have recently taken out a Sim only account with 2 SIM cards, one for me and one for my wife. Although they are different phones and numbers when she sends a text message it shows at the recipients end as though I sent it. Is this due to the fact th...

Jommac by Visitor
  • 22 Views
  • 2 replies
  • 0 Helpful

London Underground EE Wifi-Auto cannot connect

Hi All,For some time I have been having problems connecting to the EE Wifi on the London Underground. When ever I try and connect it asks for a username and password as the image shows. The EE website indicates it should connect automatically and it ...

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ChenoJoe by Explorer
  • 20 Views
  • 2 replies
  • 0 Helpful

Unable to see bill

My bill was higher this month than normal but when i go to manage bill to verify why it keeps telling me it's unable to show me this month's bill. please help how i can get round that to see my bill ? 

AMG07 by Explorer
  • 30 Views
  • 3 replies
  • 0 Helpful

SIM Only Bills

Hi - I have an EE mobile (SIM only) and am charged separately for a SIM card to control a set of security gates.  I know the phone number for the gate SIM, but don't have an EE account number for it and never receive a bill for it. Every contact I tr...

Cannot Link Device

I'm a new business customer who joined EE and simply cannot link my device to the app, error message appears. I've been in persistant contact with tech support for almost 2 months now it's getting enormously frustrating. Have tried calling, emailing,...

atex360 by Visitor
  • 21 Views
  • 1 replies
  • 0 Helpful