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Samsung Galaxy Watch 3 - extra charge

Megapeachy
Explorer

Hello you lovely EE people!

 

I am new to the smart watch and need some advice. 

 

First of all, I have it on contract so it has own data, but it hasn't used any data yet according to my account? How is that?

 

Secondly, it has a different mobile number? Is that right?

 

Finally, there is an extra charge of £0.56, but I can't see why yet. How have I managed to get an extra charge?

 

Any tips on how to use the watch also greatly appreciated!

 

Thank you lovely people!

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi there @Megapeachy

 

Thanks for coming to the community. 

 

The watch will have a different number for billing purposes. 

 

What does the extra charge show as on your bill? 

 

Thanks 🙂

 

Leanne.

Hi @Leanne_T, my account doesn't show what the charge is for yet. 

 

I think my watch is faulty, or I'm somehow doing something to drain the battery... I charged it this morning, was at 100% at 11pm and by 3pm it was down to 30% battery 😕

Katie_B
EE Community Support Team

Hi @Megapeachy

 

Does the extra charge show under the number for your watch or you mobile?

 

Katie.