Voicemails

Rach62791
Visitor

‎06-03-2021 04:28 AM

Is there any possible way to get an answer machine recording from a cancelled number. The person has recently passed away and I would like to hear their voice again.

 

Thankyou 

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4 REPLIES 4
James_B
EE Community Manager
EE Community Manager

‎06-03-2021 07:54 AM

Hi @Rach62791,

 

Welcome to the EE Community. 

 

I'm very sorry to hear of your loss. I'd love to be able to help you retrieve your voicemail, but I'm afraid it isn't possible once an account is closed.

 

James

 

 

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JAM102
Explorer
In response to James_B

‎11-11-2021 01:00 PM

How do I record a deceased EE account holders voicemail before the account is closed

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JAM102
Explorer
In response to James_B

‎11-11-2021 01:06 PM

How do you record a deceased account holders voicemail,  Account is still open but will closed in next 24 hours

 

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Katie_B
EE Community Support Team
In response to JAM102

‎11-11-2021 02:39 PM

Hi @JAM102. 

 

I am sorry to hear of your loss. 

 

Are you trying to record a message that has been left or the actual voicemail message?

 

Speak soon, 

 

Katie.

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