Voicemails

[Rach62791]

Is there any possible way to get an answer machine recording from a cancelled number. The person has recently passed away and I would like to hear their voice again.

Thankyou 

[James_B]

Hi @Rach62791,

Welcome to the EE Community. 

I'm very sorry to hear of your loss. I'd love to be able to help you retrieve your voicemail, but I'm afraid it isn't possible once an account is closed.

James

[JAM102]

How do I record a deceased EE account holders voicemail before the account is closed

[JAM102]

How do you record a deceased account holders voicemail,  Account is still open but will closed in next 24 hours

[Katie_B]

Hi @JAM102. 

I am sorry to hear of your loss. 

Are you trying to record a message that has been left or the actual voicemail message?

Speak soon, 

Katie.