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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15530 Views
  • 51 replies
  • 65 Helpful

terminate account from outside UK

Hi   I would like to end my contract. I live in Canada. I have been trying for the past one week to this number to terminate the contract xxxxxxxxxxxx. Noone is picking up the call. Please tell me how can i terminate the contract. Thank you.   [Mod e...

Resolved! Ee perk password

Hi I'm trying to access my ee perk account and not able to access through my password and unable to obtain  my discount 20 percent code. Tried to reset password but nothing has came through on my emails. Really frustrating.

Raylene by Visitor
  • 1136 Views
  • 3 replies
  • 3 Helpful

Re: Order tracking: pay monthly orders

Hi I placed an order last Friday to upgrade my current iPad to the 2021 iPad mini. On the online tracking it’s still saying Awaiting Confirmation. How long does it usually take for this to go through as the 1st billing for this is due to be paid next...

sending trade in phone by Special Delivery

I have a phone to return as part of my upgrade, but the label sent to me is Royal Mail.  I will need to pay for Special Delivery as an upgraded method of posting - but do I still use the Royal Mail Tracked 48 label and as the Post Office to send Spec...

Czee by Visitor
  • 1071 Views
  • 1 replies
  • 0 Helpful

Order dispatched expected after 28 days

Hey! So I ordered my upgrade today and the customer service team said I can expect my phone to be dispatched after 28 days however that it may not necessarily take this long. I just wanted to ask how long roughly it's taking people to receive the IPh...

Why Cant I Upgrade

I keep trying to upgrade as the contract ends in December and the website says i can. Yet when i choose a phone in fact any phone the website says there is no plans available. Ive tried it on several phones yet still get no plans available , cant upg...

cogdog69 by Investigator
  • 624 Views
  • 2 replies
  • 1 Helpful