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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2646 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15495 Views
  • 51 replies
  • 65 Helpful

Resolved! Billing

How do I get EE to stop sending me a paper bill?

iPhone 13 Pro Max handsets received?

I know there have been similar topics posted but it would appear that every time I contact customer services regarding my order I appear to be getting conflicting information so though I would post here. Has anyone that ordered in October 2021 actual...

PL77 by Contributor
  • 2213 Views
  • 20 replies
  • 12 Helpful

Saying I’m not connected to mobile network.

I recently joined EE and I’ve haven’t been able to my data but I can call and text. I’ve tried everything and have contacted EE who can’t seem to do anything unless I have another phone they can ring me on which I don’t. Can anyone give me any ideas ...

No plans available message when I try to upgrade

Any chance of some help - can’t upgrade online as every phone I choose says no plans available. Told by ee community that I need to call 150 to fix the issue. Wait 25 mins for them to tell me that they can’t fix the issue as it’s to do with the onlin...

Karen2019 by Contributor
  • 449 Views
  • 1 replies
  • 0 Helpful

My pay as you go will not activate

I brought the £10 5GB pack but it will not activate. When I call someone it says I have no credit. I have put the new sim in, but it still says I have nothing. Not sure what to do, I have never had a pay as you go before. Help plz 梁 I was using a con...

SkyDemon by Visitor
  • 429 Views
  • 2 replies
  • 0 Helpful

Resolved! Misrepresentation and misselling of service contract

I have been an EE customer for over 7 years and about a year and half ago I have switched my accounts to small business account. On the 16th of November I contacted the EE Business Upgrade team to find out about the upgrade options for my current two...

dinuka by Investigator
  • 2302 Views
  • 8 replies
  • 7 Helpful

New doro phone on contract

I was using maps to get somewhere, phone suddenly turned off. Nothing won’t switch on , won’t charge tried everything, sent phone back, but as i only had it in September   was expecting a replacement .