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Saying I’m not connected to mobile network.

Hannah9321
Visitor

I recently joined EE and I’ve haven’t been able to my data but I can call and text. I’ve tried everything and have contacted EE who can’t seem to do anything unless I have another phone they can ring me on which I don’t. Can anyone give me any ideas on how to fix it?? My data is turned on.

1 REPLY 1
Chris_B
Grand Master
Grand Master

@Hannah9321  have you allowed the apps to use mobile data on your device?  What device is it ?