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Saying I’m not connected to mobile network.

Hannah9321
Visitor

‎19-11-2021 11:45 AM

I recently joined EE and I’ve haven’t been able to my data but I can call and text. I’ve tried everything and have contacted EE who can’t seem to do anything unless I have another phone they can ring me on which I don’t. Can anyone give me any ideas on how to fix it?? My data is turned on.

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎19-11-2021 12:36 PM

@Hannah9321  have you allowed the apps to use mobile data on your device?  What device is it ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.