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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2470 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15082 Views
  • 51 replies
  • 65 Helpful

Fibre Plus Broadband with landline Plan status.

Order typeRegrade Status of orderProvisioning in progressEstimated order completion date 04-01-2022Just upgraded my broadband package.Using a Bright Box 2.Not sure if i will be home when or if they deliver the new router.Will the BB2 still work as i ...

Can I get Data that is NOT time limited ?

I use my mobile 'phone rarely. £20 keeps the 'pay as you go' active for at least twelve months.What I would like to use is the Waze app for when I am driving, especially in unknown areas. To use Waze I download data but it all appears to be time limi...

BrianL2 by Investigator
  • 1023 Views
  • 6 replies
  • 5 Helpful

iPhone 13 pro max

Ordered a 13 pro max in October in a local branch, as yet have had no communication whatsoever. I want to cancel the order and claim my deposit back as I’ve got 13 pro, is this possible?

Abdoolsam by Established Contributor
  • 3287 Views
  • 11 replies
  • 3 Helpful

Resolved! Phone upgrade with Chromebook?

Good afternoon, I got my new phone upgrade today but not the Chromebook it was supposed to come with, the invoice just says phone too? does anyone know now you actually get the extras it was supposed to come with?Thank you

Transfer my old number from Lycamobile to EE

Hi,Recently I  got monthly sim contract from EE and I already connected my new EE sim on my phone running smoothly. However, I am trying to transfer my old number to EE unfortunately it says my PAC code is not wright code. How can I solve this proble...

iPhone 13 Pro Max - STILL WAITING

It's been 2 weeks now since I ordered my Graphite 128GB Pro Max. What on earth is going on EE? This is beyond ridiculous now, there was no information stating delays/stock issues when I was making my order. I don't want these unnecessary emails sayin...

JDThomas by Investigator
  • 4090 Views
  • 21 replies
  • 7 Helpful

No confirmation of receipt of my trade-in handset

I recently upgraded to the Galaxy S21 Ultra 5G and returned my old Galaxy S10 to Brightstar as part of the trade-in upgrade process. Handset shipped on a Special Delivery service with Royal Mail on Feb 16th, delivered and signed for by Brightstar on ...

Kezzah by Investigator
  • 2002 Views
  • 13 replies
  • 0 Helpful

Resolved! Apple Watch

How can I connect my apple watch to my mobile data, but l buy the watch on eBay

Not received returns pack and deadline running out in 5 days

I've still not received my returns pack for my old device and now have only 5 days to return the device.  I completed a customer service form on Friday and have received no response from there about the issue. I spent 45 minutes on hold to the Bright...

No order update

Ordered iPhone 13 and Apple Watch on the 23rd. I have had an order received email but nothing else since. Is that likely due to stock or the bank holidays? Just a bit worried that the order wasn’t received.thanks 

lauram25 by Explorer
  • 528 Views
  • 2 replies
  • 0 Helpful