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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2471 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15088 Views
  • 51 replies
  • 65 Helpful

Cancelled sim still showing

I cancelled a sim only plan 2 days after receiving it however the number from the sim card is still showing on my account ? 

Sallyann5 by Investigator
  • 331 Views
  • 3 replies
  • 0 Helpful

Nintendo switch lite

I have added one to plan but then realised they ate out of stock. Does anyone know if you will get stock before Christmas? Thanks 

No Apple Music Smart Benefit on 18 month contract

I'm trying to "upgrade" to an 18 month SIM only contract with a Smart Benefit. Despite the bait webpage advertising that Apple Music is available as a Smart Benefit on the 18 month contract, it isn't then available when it comes to selecting the Smar...

Retty1 by Contributor
  • 348 Views
  • 3 replies
  • 1 Helpful

home broadband customer service hours

please could you confirm sunday hours. dialling states office is closed but website states its open till 20.00.If this is the case please pass on this info to update EE website to state this. thanks

100% Usage Alert - Opt-in Out Of Allowance (PAYM)

I don't have an option for a spend cap on my account but I see this 100% usage alert add-on enabled. In the description it shows "Opt-In Out Of Allowance (PAYM)".What does the description mean? Does it mean that without this add-on I won't incur any ...

Kamlesh1 by Visitor
  • 1222 Views
  • 3 replies
  • 0 Helpful

Smart Benefit BT Sport

Sorry if this has been asked.... I purchased a Pixel 6 yesterday with a smart benefit it added about £6 to the monthly cost. I asked specifically if I could use BT Sport directly on my smart TV or would I have to cast it to the TV. I was told it coul...

Resolved! I have forgotten my number

How can I retrieve my contact number as I have not been using for my than 2 years. I'm able to login to my account but find the number has been remove from the account. I still have sim card with me 

alice911 by Visitor
  • 1107 Views
  • 2 replies
  • 3 Helpful

How to Use PAYG Pack immediately?

Hi! I purchased a £20 Pack but still not connecting to the internet when I try to use it. I purchased it online last 19th of November still cant use my Data. Help Please!

teetansn by Visitor
  • 324 Views
  • 1 replies
  • 1 Helpful