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Pay 30£ upfrom but contract is decline where is my 30£

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Deekay1991
Visitor

‎29-11-2021 07:17 AM

I pay 30£ upfrom cost but contract is decline where is my 30£ ????

 

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Christopher_G
EE Community Support Team

‎29-11-2021 09:18 AM

Hi @Deekay1991

 

Welcome to the community.

 

I'm sorry to hear that your contract didn't go through. Any payments will be returned into your account within 7 days.


Chris

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Chris_B
EE Community Star
EE Community Star

‎29-11-2021 07:29 AM

@Deekay1991   When you as this ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Christopher_G
EE Community Support Team

‎29-11-2021 09:18 AM

Hi @Deekay1991

 

Welcome to the community.

 

I'm sorry to hear that your contract didn't go through. Any payments will be returned into your account within 7 days.


Chris

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