Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Resolved! MESSAGE US

I am trying to contact EE THROUGH MESSAGE US system and the window is not appearing? Is it working? I had the problem that my credit has disappeared. I have a pay as you go number and I’d the second time this happen. Anyone had similar problem? How c...

Josevi by Investigator
  • 2395 Views
  • 5 replies
  • 1 Helpful

EE you’ve lost another customer!!!

Please give this a good read!!! I was due a upgrade.The person I spoke to had a right attitude on them it was like I had trod in something not nice the other day after waiting 2 hours.Yes EE is out for money and one of the things I was told was well ...

My EE app

The My EE app has hasn’t been working now for the last few day’s all it keeps saying isThere seems to be aproblem.Sorry, we're having a little difficulty right now.Try closing the app and coming back a bit later. I use the app to keep track of everyt...

Re: Affordable mobiles

Hello Im due an upgrade now. Can I just upgrade through affordable mobiles directly?Will it work? Will it reduce my contract as I have selected a slightly cheaper one?will it be charging me two monthly payments? thank you!

iphone 13 as good as new

Looking at upgrading to an iPhone 13 but wondering if anybody has experience of buying as good as new phone compared to brand new. Can you tell the difference compared to brand new or is it worth the saving ?

ipad 2021 64gb space grey

ive waited 28days for it to arrive as it was on back order tried calling ee no getting through i just want to know how much longer? as i havent gotten any updates 

paigedean by Contributor
  • 325 Views
  • 1 replies
  • 0 Helpful

Xbox Series S

I ordered a new phone in store last weekend and was told I'd receive a text to book my delivery in for the series s. I haven't had anything and looking at my contract and receipt there is no mention of the deal. I've called 150 but they said as I ord...

Contacting ee

what’s the best way to get in touch with ee? I tried twitter they seem to ignore my tweets and reply to more recent ones even tho I keep asking and DMing not response. The phone line I know will take long. No online Chat available. Does anyone have a...

Josie29 by Contributor
  • 685 Views
  • 4 replies
  • 3 Helpful

Contacts not recognised

My sim card has recently been changed to a sim only plan but it will now no longer recognise contacts when receiving calls. Private numbers or blocked number appears instead of the person calling. (Happening with all cantacts). Txt messages are comin...

Broadband renwal

On 13th nov I rung up and renewed my broadband n phone line with ee which my new price is now £21.59 but just received my bill and it is £22.55 is it cause of what was left On my old plan and added to the new plan price which has gone live on 16th no...

Spikeymaria by Established Contributor
  • 368 Views
  • 3 replies
  • 0 Helpful