Xbox Series S

[Villafan306]

I ordered a new phone in store last weekend and was told I'd receive a text to book my delivery in for the series s. I haven't had anything and looking at my contract and receipt there is no mention of the deal.

I've called 150 but they said as I ordered in store they were unable to help and there appears to be no record on my receipt or account of the xbox.

Any help is greatly appreciated. Thanks

[Mypassword1]

I had ordered the same deal online and didn't receive the text either I called and was on hold for over an hour only to be told it's out of stock 😡😡and won't be able to get it till after Christmas now I have to go and get something for my daughter's birthday 😡not amused

[Northerner]

Hi @Villafan306 

You will need to addres this in-store where you purchased your handset. If this offer isn't on your documents then you might not be eligible for the offer. 

@Mypassword1 

Given the ongoing manufacturing, supply chain and shipping issues there maybe no stock as there is no stock of many electronic devices. 

Thanks