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Cancelled sim still showing

Sallyann5
Investigator
Investigator

I cancelled a sim only plan 2 days after receiving it however the number from the sim card is still showing on my account ? 

3 REPLIES 3
Katie_B
EE Community Support Team

Hello @Sallyann5

 

Welcome to the EE Community. 

 

When did you cancel the SIM?

 

Are you aware if the SIM is still active?

 

Speak soon,

 

Katie.

Hello thank you for responding 

i cancelled the sim maybe 4/5 days ago the sim is still sealed unused so im not aware 

the number is showing on my ee app still though ? 
thank you again 

Katie_B
EE Community Support Team

Hi @Sallyann5

 

I have sent you a private message for more details. 

 

Speak soon, 

 

Katie 🙂