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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2471 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15096 Views
  • 51 replies
  • 65 Helpful

Nhs perks

My nhs perks account has been deactivated as I did not verify it within the correct time frame. It now won't let me make a new account as it says mine already exists. I was told to email someone from EE (who I had spoken with on the phone regarding m...

NW12 by Investigator
  • 261 Views
  • 1 replies
  • 0 Helpful

Resolved! Upgrade Query

I am now in the last 100 days of my contract, if I wished to upgrade would I still need to swap my old phone in as part of an early upgrade deal? Am I better to wait till the last 45 days of my contract or does it not make a difference? Many thanks M...

marcg75 by Visitor
  • 953 Views
  • 1 replies
  • 1 Helpful

Iphone 13 pro max

I placed an order recently for the IPhone 13 Pro Max 128GB in Sierra Blue and on the tracker yesterday, it said estimated to be dispatched in 24 hours it was showing as 21 days. Can we trust the information on the Tracker?    Thanks xx

Resolved! Upgrade

Hi I placed an upgrade order 2 days ago, I received an xko order number but it doesn't track anything and says tracking is unavailable but will be updated. I've paid an upfront cost but heard nothing else since.Dan

Resolved! Question for anyone who has previously got a TV via Add To Plan?

I'm looking at the moment at the Samsung tvs. I had ordered one two weeks ago but was contacted by EE the next day as they had just gone out of stock. So fair enough obviously. Two weeks since and not back in stock yet. Anyone got any idea as to roug...

Joethe147 by Contributor
  • 908 Views
  • 5 replies
  • 1 Helpful

Apple Watch paired plan question

Hi, I am looking to buy an Apple Watch on a paired plan but as a present for my wife. Will she be able to have the watch and pair it to her phone or will it have to be paired to my phone? I am on a phone contract with EE 

bw7the1 by Visitor
  • 458 Views
  • 2 replies
  • 0 Helpful

Resolved! adding EE perk to an upgrade

Hi,  I received a notification that I can upgrade for free if I choose a more expensive plan, which I have done, however when I try to add my EE Perk discount to the gift voucher section I physically cannot type into the box, clicking on it does noth...

swainz by Visitor
  • 917 Views
  • 2 replies
  • 0 Helpful

EE account management - nothing seems to work

My NHS discount code (unused) is rejected during the upgrade process as "invalid". I've generated different codes. Same problem. Doesn't work with any plan. I can't select Apple Music as a Benefit on the 18 month SIM Only £25 a month plan - Apple Mus...

Retty1 by Contributor
  • 391 Views
  • 5 replies
  • 0 Helpful

Accessories add on

I placed an accessory order almost a week ago for an apple homepod. Received the confirmation email and the xko tracking doesn't work. When should I expect it to be dispatched with a dpd tracking number? Has my order even gone through as its still sh...

Pickle19 by Investigator
  • 286 Views
  • 3 replies
  • 0 Helpful