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Sales teams did not answer my phone although I tried many times with long queues

LynnHH
Visitor

‎01-12-2021 09:54 AM

On previous 2days,I received an email from EE to call their no0800 079 0531 to confirm my info to complete my order.

So I call many times with long waiting time , they did not answer.So frustrating.

please kindly sort it out .

 

I mention things in email in details below.

 

‘’ Your order is almost complete, we will have you up and running soon.

We need a bit more information from you to complete the order.
If you can give us a call on  0800 079 0531, with your xko ready.

            Our offices are open:

•           Monday - Sunday        9:00am - 7:00pm

Once we receive this information we will get your order moving.

Thanks for your patience. We are looking forward to speaking to you and getting you started with EE.

EE
www.ee.co.uk

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎01-12-2021 11:55 AM

Hi @LynnHH 

 

Thanks for coming to the community. 

 

I'm sorry we have no access to your order on the community, if you can keep trying the number provided the team will get this looked into for you. 

 

Thanks. 

 

Leanne. 

0 Helpful