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Where is My X-Box Series S - EE?

Tiger131
Investigator
Investigator

‎17-12-2021 10:20 PM

Hope you can help me @EE as it is difficult to get an positive answer from an advisor let alone getting through to one.

I joined EE nearly a month ago now with an offer of an XBOX Series S. Phone has been delivered, payed my £30 up front fee, yet to date I have had no notification or delivery of the x-box.


The way I see it, your part of the contract has not been fulfilled and am I now in my right to terminate my business with EE or seek advice from trading standards?

0 Helpful
4 REPLIES 4
Katie_B
EE Community Support Team

‎18-12-2021 08:23 AM

Hello @Tiger131. 

 

Thanks for coming to the community. 

 

I would absolutely love to see if I can help further. 

 

When you have a moment please check your inbox. 

 

Katie 🙂

Tiger131
Investigator
Investigator
In response to Katie_B

‎18-12-2021 09:45 AM

Thank You for replying.

I have replied to your message.


Many thanks

 

Neil

0 Helpful
Leanne_T
EE Community Support Team
In response to Tiger131

‎18-12-2021 10:24 AM

Thanks @Tiger131

 

I've replied to your message 🙂

 

Leanne. 

Tiger131
Investigator
Investigator
In response to Katie_B

‎21-12-2021 06:12 PM

Hi EE. and Team

 

Really appreciate you finding out for me. Arrived today by DPD.

 

Thank you so much for your help. 

Neil