I received a notification that I can upgrade for free if I choose a more expensive plan, which I have done, however when I try to add my EE Perk discount to the gift voucher section I physically cannot type into the box, clicking on it does nothing. I have tried on 3 different devices now.
Any help would be greatly appreciated, thank you 🙂
@swainz is the plan you’re choosing got any discount on it even though it’s more expensive than your current tariff ? You can only have one discount on a tariff so if it’s discounted you will not be able to put your discount on it. If this is the case then I recommend you call customer services as they will be able to help you.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
