Community Activity

Re: How can I speak to someone from EE

Hi I’ve just bought a pack for 21 pound and I will like to confirm is the unlimited data and would I be able to put it on so it will come out my bank every month Thankyou 

Tia39 by Visitor
  • 15 Views
  • 2 replies
  • 0 Helpful

Mobile phone order

I upgraded my phone online, I received confirmation and an order number, but there is no dispatch date tho and I haven’t received any delivery date information. when I track the order I can’t tell if it’s been dispatched or not? It was ordered on 16t...

No incoming our outgoing calls in Portugal

Good afternoon for 10 days I have been unable to make or receive calls.  My contract has roaming on it.  You keep asking me to call you or you call me but I do not have access to another phone.  Can someone please try and fix this problem I have urge...

606441 by Explorer
  • 20 Views
  • 2 replies
  • 0 Helpful

top up failed

hi in the app I go through the top up credit procedure add card details then go to bank app to confirm switch back to EE app which then I have to refresh and it fails the transaction any help on this would be great 

drui by Visitor
  • 19 Views
  • 1 replies
  • 0 Helpful

fraud

someone has managed to get through my 2 step verification and order a brand new phone on my account. I have contacted the bank and waiting for a response.  The fraudster has blocked me from getting through to EE as they have set up something that is ...

EE Printer connection

Recent move to EE all seemed ok until tried to print from iPad for first time “Printer Not Recognised “ only had EE a week (stillwait fitting of Full Fibre) anyone know any reason why IPad and iPhone are not singing of the same sheet 﫣

Resolved! Re: No internet despite full 5G

Exactly the same for me.I'm around 18 months into my contract and currently showing full 5g signal, but unable to load anything in Facebook, YouTube etc.Absolute garbage.Not had this issue until recently so something has changed.Same phone (S21 Ultra...

Jester27 by Investigator
  • 13216 Views
  • 8 replies
  • 0 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 36293 Views
  • 280 replies
  • 87 Helpful