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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15505 Views
  • 51 replies
  • 65 Helpful

iPhone 12 pro max

My tracking still says awaiting confirmation of delivery date? I ordered my phone at 12:30 on 6th November...

Phone order

I have ordered my phone over the phone but have not received any confirmation email yet 

Did I pass the credit check

I've just ordered an iPhone 11 and received an email saying "Successful EE order" with reference number, but no upfront cost was taken from my account?

upgrade problems

i ordered a second hand iPhone XR on Monday through the EE website and got my order number but thats it no email or phone confirmation at all and we can't find any evidence of our order whatsoever. What should i do i really need this phone. Thank you

Myla by Visitor
  • 682 Views
  • 2 replies
  • 0 Helpful

Resolved! Upgraded through BT, no confirmation within 24 hours

Hi, I upgraded yesterday through BT, to get an iPhone 12 pro max, 128gb in Charcoal. I was told I’d get an email from EE within 24 hours and I haven’t. There’s no changes on my BT account either, but the upfront cost has been taken. Can someone pleas...

Phone order

Last night I ordered an iPhone 11 I received an email to say it it was successful and chose a time slot for it to be delivered today in a couple of hours, I haven't received any other emails or texts from delivery so I'm not sure whether I'm expectin...

Phone ordered, Confirmation sent but no news about the phone

Good evening,I Odered a new phone  on Sunday  (Samsung galaxy a41) and  I received a confirmation email with a tracking number. On Monday I saw that no money was taKen from my account.  It has been 2 days and no message or email about the status of m...

Anaisq by Explorer
  • 1004 Views
  • 3 replies
  • 0 Helpful

Contract Renewal upgrading prices are so high compare to others

Why are contract renewal upgrade prices are so high if you compare to other networks so many of them offering very low prices for same phone but EE is sky rocketing go to Uswitch or any other compare market lots of companies offering same phone with ...

kalleem by Explorer
  • 1135 Views
  • 3 replies
  • 1 Helpful