Did I pass the credit check

Jessturner442 · ‎11-11-2020

I've just ordered an iPhone 11 and received an email saying "Successful EE order" with reference number, but no upfront cost was taken from my account?

XRaySpeX · ‎11-11-2020

Probably. The order is in progress.

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Northerner · ‎11-11-2020

Hi @Jessturner442

Your order is unlikely to be processed until tomorrow if you ordered this late.

Keep an eye on your emails.

Thanks.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Jessturner442 · ‎11-11-2020

Well I selected a time slot for it to come tomorrow between 10am and 11am,
no payment has been taken so I'm confused

James_B · ‎12-11-2020

Hi @Jessturner442,

Welcome to the EE Community. 🙂

Have you received any updates on your order yet?

What time did you place your order?

Thanks

James

Jessturner442 · ‎12-11-2020

Hello yes I just called and my phone is on its way, thank you!

James_B · ‎12-11-2020

That's great @Jessturner442

Thanks for letting us know. 🙂

James

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Did I pass the credit check