upgrade problems

[Myla]

i ordered a second hand iPhone XR on Monday through the EE website and got my order number but thats it no email or phone confirmation at all and we can't find any evidence of our order whatsoever. What should i do i really need this phone.

Thank you

[Chris_B]

@Myla   You can call customer services about this. 

[James_B]

Hi @Myla,

Welcome to the EE Community. 🙂

Were our Customer Care Team able to locate your order?

Thanks

James