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upgrade problems

Myla
Visitor

i ordered a second hand iPhone XR on Monday through the EE website and got my order number but thats it no email or phone confirmation at all and we can't find any evidence of our order whatsoever. What should i do i really need this phone.

 

Thank you

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Myla   You can call customer services about this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
James_B
EE Community Manager
EE Community Manager

Hi @Myla,

 

Welcome to the EE Community. 🙂

 

Were our Customer Care Team able to locate your order?

 

Thanks

 

James