Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15513 Views
  • 51 replies
  • 65 Helpful

How do i get a new nano sim for an Apple phone

Hi, Just been given an old Apple I phone6 to use, how to I change  my old sim i used in an Andriod, phone - i want to keep my phone number.  Stores are currently closed and there are very long waits on the phone line. Thanks 

AmandaF2 by Visitor
  • 644 Views
  • 1 replies
  • 0 Helpful

Resolved! Samsung A21s not turning on

I recently upgraded 3 contracts to the samsung A21s. My dad has come home from work and cannot turn his phone on, he has barely used it today so it shouldn't of ran out of battery. I have so far tried holding the power button down, i've placed the ph...

Online chat

I need to chat with a customer service agent. I want to discuss upgrading my phone and plan

MOJITO by Visitor
  • 884 Views
  • 2 replies
  • 1 Helpful

Delivery item returned to ee

HelloMy EE parcel was shipped out on 9/11 but had an incorrect address on it, DPD have returned it to EE the next day as driver couldn't find me. Just wondering what will happen next as I haven't heard anything from EE.Thanks

John70-6 by Visitor
  • 639 Views
  • 1 replies
  • 0 Helpful

SIM card jammed in slot

Took delivery of a new Samsung A21S. Set up went OK apart from a message telling me there was no SIM card. When I tried to open the tray to check it was in the right way up the tray jammed. I managed to prise the tray out but the card is stuck. I've ...

Robert71 by Investigator
  • 2325 Views
  • 10 replies
  • 0 Helpful

No delivery update on new device

I ordered a Apple Watch series 6 on Tuesday and it says it was in stock and would be delivered in a day. I’ve had no update or tracking info. has anyone else bought one recently and received it quickly? 

Processing order

My order is being processed I don’t understand and a payment hasnt been taken yet 

iPad Pro Contract Ended

Hi, So my contract on my tablet has finished. Do I need to speak to EE about this as when my mum was on Vodafone and her contract finished she kept on paying the bill as she didnt contact Vodafone regarding the contract ending.  Do I need to contact ...

rsharpe97 by Investigator
  • 806 Views
  • 1 replies
  • 0 Helpful

Err_connection_reset

Internet will not work on my huawei tablet and keeps coming up with the message Err_connection_resetmany help to resolve this would be brilliant 

Upgrade missing

I ordered my upgrade 29/10/20, I received an email with order comfirmation then nothing? Order number says invalid when I try to track delivery

Ljb20 by Explorer
  • 900 Views
  • 5 replies
  • 0 Helpful