Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

how do i find out the code to unlock my sim, on a pixel 3a

i had my phone reset by ee store last week. today the device asked me to restart for, i think updates, which i did. the phone restarted but now is locked and asking for a pin code for the sim.  i have tried 1111 and my old phone code but am now left ...

Resolved! Samsung a21s memory

Hi I recently got the samsung a21s and I transferred all my apps over from previous phone but I had to leave a load off due to the internal memory which is 32g the same as previous phone. I cant update the 18 apps that need updating as there is no sp...

Brits by Investigator
  • 2439 Views
  • 2 replies
  • 1 Helpful

Received email

Good evening can you please give me call. I have received an email but not sure if its a scamThanks Annie

Number swap (flip-flop) between EE and Virginmobile

Hi everyone, I have two phones, both unlocked, one on a EE pay monthly and the other on a Virginmobile pay monthly. What I’d like to do is swap the sims between the 2 phones but keep the numbers currently associated with the current sim in the phone,...

snoofly by Investigator
  • 1146 Views
  • 5 replies
  • 1 Helpful

What if i am not in to collect my order

Hey, i m currently out of the country and won’t be in for another two weeks. i did place my order on the 6 and my order status says dispatched.Can i change my delivery date to two weks from now ?!? 

Aman2402 by Visitor
  • 600 Views
  • 1 replies
  • 0 Helpful

WiFi Security on EE 4G router

My Apple devices have started warning me that WPA/WPA2 (TKIP) is not considered secure and that I should configure the router to use WPA2 (AES) or WPA3. How do I do this?

Upgrade Order

I placed an order yesterday for a new phone (upgrade). It said when I ordered it that it should be delivered on the release date, tomorrow. When I try and track my order online using the ref number I received via email, it says the status cannot be g...

ZiggyM by Investigator
  • 949 Views
  • 6 replies
  • 0 Helpful

Still not received my Apple Watch Series 6 Stainless Steel

Ordered it on the 23rd of October. To be honest I haven't found EE's vagueness of product availability a positive buying experience. It should be more transparent on what's happening and if they can't do that, then they shouldn't accept any orders fo...

Resolved! Galaxy watch on new contract

Hello, I've just been given a Samsung watch with 4g. I used to be on EE and am thinking of coming back because my new network doesn't support esims. Can anybody help me with the process? I need to arrange a SIM only deal for my phone, but I can't see...

Dbjones by Investigator
  • 3600 Views
  • 14 replies
  • 5 Helpful