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Community Activity
Impossible to activate my eSIM without a phone
This is getting beyond a joke. 1. I ordered a new SIM after losing my phone - it arrives by post.2. It takes 20 minutes for customer services to activate it.3. It still doesn't work. After 20 minutes on the phone with tech support, they realise the S...
Resolved! Compliment an Agent
Hello, I was wondering if there's any way to leave feedback on the service I was provided two days ago and give my compliments to Jason H and his manager. Not only was he extremely helpful but he also helped me out with saving some money on my end. I...
Porting has failed
I am transfering 4 numbers for my family from BT to EE. the porting should have started on friday but nothing happened untill this morning when my wifes number has been ported to the sim i set up with my number. I am very concerned as we have all ha...
Website Empty basket
This has to be the most frustrating thing - I want to delete an item in my basket - edit button takes you to check my details page no bin icon - EE this seems to be a problem as there are threads on this but no resolution - someone help...
Resolved! BT Hub 2 problem
I had full fibre installed in August 2024 and signed on for 500Mbs contract. It was OK for the first 10 days then the Hub2 I had when I connected with the copper cable, the speed out of the router dropped from 360Mbs down to below 60Mbs. After a lon...
How to Permanently Turn Off or disable EE Digital Voice Answer Phone?
HELP - How do you permanently turn off or disable EE Digital Voice Answer Phone?I don't want this service.I cannot get to the phone in time (even on the longest ring....which seems to be about 8-rings) due to mobility issues. I cannot imagine that th...
HOW DO I CONTACT EE WITHOUT A PHONE
My phone isn't starting and I need to contact EE. There is no email address, I can only use the live chat if I have the app, the app is only for phone and Ipad (i'm on my laptop). How do I contact ee without a phone? This is ridiculous!
Iphone 16
I want see where my order is
Ringer volume on home phone
We have 2 new home phones from EE, but both seem to have a really soft ringer volume. They only ring about 5 times before cutting off too. I am partially deaf so often don’t realise the phone is ringing straightaway - then it cuts off before I can ge...
Live TV will not work but apps work fine
I have recently changed from BT TV to EE TV and set up a pro and mini box in two rooms to receive EE TV via wifi. Neither TV has an aerial connection nor an ethernet cable connection. During the set up process each box 'found' 133 channels.I can view...
