how do i find out the code to unlock my sim, on a pixel 3a

robin1952 · ‎12-11-2020

i had my phone reset by ee store last week. today the device asked me to restart for, i

think updates, which i did. the phone restarted but now is locked and asking for a pin code for the sim. i have tried 1111 and my old phone code but am now left with one try

Northerner · ‎12-11-2020

Hi @robin1952

It will be the pin you set to secure your device. If locked you will need another code to unlock your SIM.

Please see here:

https://ee.co.uk/help/help-new/getting-started-and-upgrading/activate-a-new-sim/what-is-a-sim-pin

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎13-11-2020

You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Account Settings / Unlock your SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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how do i find out the code to unlock my sim, on a pixel 3a