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P30 Pro notification bar not dragging down

Nickrayment78
Explorer

‎11-11-2020 05:47 PM

All of a sudden, I cannot drag down my easy access menus. Instead I get the Huawei search. Any ideas? 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎11-11-2020 07:26 PM

Hi @Nickrayment78 

 

Tried restarting your device?

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

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0 Helpful
Nickrayment78
Explorer
In response to Northerner

‎11-11-2020 07:51 PM

Yeah I have. It's really annoying me. 

0 Helpful
Jon_K
Former EE Employee
In response to Nickrayment78

‎12-11-2020 08:49 AM

Hi @Nickrayment78.

 

Has you had a software update recently?

 

Are you having any other touchscreen related problems?

 

Jon

0 Helpful